Manual Groups
- Wendy Liang (Unlicensed)
If the data feed does not capture certain information, manual groups may need to be made.
To create manual groups, you must first select the Alerting Mechanism you’d like to make a group for. Once the Alerting Mechanism is selected, click the Groups tab, and select Add Group.
Group Code (Unique): Group code must be unique, and in small caps with no spacing
Group name: No requirements on Group name
Description: No requirements on Description
Priority: Normal
You will need to manually add the subscribers to this group. Under the Alerting Mechanism, click the Tools tab, and select Bulk Subscribe.
To Bulk Subscribe, paste a list of the users; one per line. Then select the Group, and click Subscribe Users.
Once this is completed, you can go to the Subscribers tab, and filter by the Group name. You’ll see all the users that were bulk subscribed into the Group.
You will need to do this for each of the Alerting Mechanism this group needs to be a part of. You can continue with Sending Profiles once this is completed.