Analytics
The Dashboard provides an interactive analytics interface to view system activity statistics. There is a series of pre-built metrics that include:
Chat Sessions
Conference Calls
Desktop Panics
Email To Push
Events (Event Management)
Incident Reports
Push Notifications
User Registrations
Virtual Walk / Bluelight
WorkAlone Sessions
These metrics can be displayed over a data range selected in the Analytics interface. Click the “Run Report” button to view the details:
The data for the report can be viewed in a table at the bottom of the page. Or export the data by clicking the “Download CSV” button.