Analytics

The Dashboard provides an interactive analytics interface to view system activity statistics. There is a series of pre-built metrics that include:

• Chat Sessions

• Conference Calls

• Desktop Panics

• Email To Push

• Events (Event Management)

• Incident Reports

• Push Notifications

• User Registrations

• Virtual Walk / Bluelight

• WorkAlone Sessions

These metrics can be displayed over a data range selected in the Analytics interface. Click the “Run Report” button to view the details:

Open

The data for the report can be viewed in a table at the bottom of the page. Or export the data by clicking the “Download CSV” button.