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Staff

The Staff section allows you to add staff members and assign appropriate user rights.  The interface also allows you to bulk invite users. See User Accounts and Permissions video for details.

Groups

We can also provide access to the dashboard via groups. Groups are a fairly recent feature that we added to the Dashboard.


To add a user to a Group, you should first select the "Add Staff" button, input that user's name and email, and then uncheck the "Permissions" so none are selected.
You can then edit group members in the "Groups" tab. The group permissions you have created in the "Groups" tab will only apply if you uncheck all the permissions when adding a staff.
Dashboard User Permissions

This document outlines the different permissions in the Dashboard, and how they affect a Dashboard user’s experience.

If you hover over the permissions in the Staff page, you will see what permission each icon represents. You can also toggle (enable / disable) a permission by clicking on the icon itself. 

Permissions

Defaults 

  • Allows a user to change the default settings of the app's settings file. This is a very powerful tool, give access to as few people as possible, and contact AppArmor support before you make changes here.

Designer

Map Builder

  • Allows a user to access the Map Builder system.
  • See Interactive Maps video for details.

Alert Status

  • Allows a user to activate an Alert Status. This is a legacy activation system.
    • If you have purchased AppArmor Alert, we imagine your team will be using the Unified Notifications sending wizard instead for this.
  • See Alert Status video for details.

Push Notifications

  • Allows a user to send push notifications. This is a legacy activation system.
    • If you have purchased AppArmor Alert, we imagine your team will be using the Unified Notifications sending wizard instead for this.
  • See Push Notifications video for details.

**Location Services

  • Allows a user to accept and monitor Mobile BlueLight and Virtual Walkhome requests.
  • Also allows access to the Walk History tab that shows all past walks from Virtual Walkhome, Mobile BlueLight, and Friend Walk.
  • See Mobile BlueLight, Virtual Walkhome, and Friend Walk videos for details.

Client Profile

  • Allows a user to change the Client Profile.
  • They can update contact information and security settings, and change the default settings of the Location Map. 

**Chat

  • Allows a user to accept and monitor Chat requests.
  • See Chat with Dispatch video for details.

Geofence Builder

  • Allows a user to create and edit Geofences.
  • See Geofencing video for details.

App Management

  • Allows a user to access marketing materials for the app, and to view details relating to your app's presence in the App Stores.

**Incident Reporting

  • Allows a user to view tip reports that have been sent through the app, and to receive notifications when one comes through. This is a relatively new feature.

Notes:

** = recommended permissions for dispatchers only 

Unified Notifications

  • Allows a user to use the Unified Notifications (AppArmor Alert) system.
  • This gives access to sending, templates, Alerting Mechanisms, and sending profiles.
  • See videos in support section of Dashboard for details.


You will only need to give an individual the Test Notification, Send Notification, and Configure Notification permissions if they need access to Alerting Mechanisms (circled in red):



Questions and Assistance

If you have questions or require assistance, contact your AppArmor onboarding or support representative.

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