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Alert desktop users via system tray icon that will display a full screen alert when you send your notifications.

The “View Devices” button allows you to view a list of registered devices.  Connected devices are indicated with a green marker, disconnected devices are red. 

The desktop alerts feature requires installation of the desktop software.  The software is available as an MSI package which can be installed silently over the network using your device management software.  Alternatively, there is a setup.exe manual installer for unmanaged devices. The download links for both versions of the software are listed on the Dashboard and include instructions for silent installation.

Subscribers are organized into groups.  The groups consist of a group code, group name, and description. By default, all registered devices are added to the “desktop” group.

Devices are subscribed when the desktop notification tool is installed and run the first time.

The Settings tab allows you to configure many different options including:

  • Desktop App Name: This is the name of that will appear in a tooltip when the user hovers their mouse over the desktop notification application icon in the system tray.
  • Desktop Panic Alerts: When enabled, the user can initiate a panic alert by triple clicking the desktop notification icon, or using a specially configured desktop notification icon that launch the app using the /PANIC command line switch.
  • Audible Alert: Selects the default audible alert that is played when a notification is displayed. Options are Low, Medium, and High.
  • Panic Initiated User Notification Text: When a user initiates a panic alert, the text entered will be displayed as a toast or balloon notification. If left blank, no notification is displayed to the user who initiated the panic alert.
  • Exit Option: Allows you to enable or disable the user’s ability to right-click the desktop notification icon and exit to tray tool. If the tool has been exited, then the device will not receive desktop notifications.
  • About URL: Allows you to specify a URL where the user can learn about the desktop notifications service. If a URL is specified, then when the user right-clicks the tray icon, an “About” context menu item will appear.  Otherwise, no “About” icon will be available or displayed in the context menu.
  • Recent Notifications URL: Allows you to specify a URL where the user can view past notifications. If a URL is specified, then when the user right-clicks the tray icon a “Recent Notifications” context menu item will appear. Otherwise, no “Recent Notifications” icon will be available or displayed in the context menu.

Press “Save Changes” to commit the changes you’ve made to the settings.

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