Outbound voice call allows you to automatically telephone users to provide alert information. Useful for users who prefer a call instead of a text-based notification.
Subscribers are organized into groups. The groups consists of a group code, group name, and description.
Users are subscribed using an phone number. The phone number and one or more groups must be selected when subscribing a user.
The Suppressions tab displays any phone numbers that will be omitted from future messages. Phone numbers are automatically added to the suppressions list when:
- A call failure occurs (phone number doesn’t exist, etc.)
- The user chooses to unsubscribe by following instructions in the message.
If you believe that a user has been added to the suppression list in error, you can manually remove them.
The Tools tab allows you to bulk subscribe users by pasting a list of email addresses and selecting the groups you would like them subscribed to. There is also an HTML subscription section that allows you to embed a widget onto your website to allow users to subscribe online via your website.
Verified Number
You can also configure a “Verified Number” for your outbound calls. This configures the system to make outbound calls from a number that you already own. This helps to provide further trust cues to users receiving calls, their call display will show a recognized phone number rather than an AppArmor standard toll free number.