SMS messages are sent to mobile users over cellular connections. They are useful for users who do not have a smartphone or a supported app platform.
Subscribers are organized into groups. The groups consist of a group code, group name, and description.
Users are subscribed using an SMS capable phone number, typically a mobile phone. The phone number and one or more groups must be selected when subscribing a user.
The Suppressions tab displays any devices that will be omitted from future messages. Phone numbers are automatically added to the suppressions list when:
- The user replies “STOP” to the message
- The phone number is unreachable because it no longer exists, or is not capable of receiving SMS messages.
If you believe that a user has been added to the suppression list in error, you can manually remove them.
The Tools tab allows you to bulk subscribe users by pasting a list of phone numbers and selecting the groups you would like them subscribed to. There is also an HTML subscription section that allows you to embed a widget onto your website to allow users to subscribe online via your website.