Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

The AppArmor Dashboard supports setting up a verified number. If you complete this configuration, any Voice Calls sent through the AppArmor Alert Unified Notification platform will display the number you have verified as the incoming caller.

Setting Up Verified Number

Setting up Verified Number in your Dashboard is simple! Just follow the steps below.

  1. In the Dashboard, click Communications → Alerting Mechanisms → Voice Call (View Details) 
  2. In the Voice Call section, click the Tools tab.
  3. Under Verified Number, click the Assign Verified Number button.
  4. You'll be prompted for a phone number and optional extension. Enter them and click Verify Now.
    1. NOTE: Assigning an extension is for the purposes of verifying the number only. The extension will never display in the incoming Caller ID.
  5. When you click Verify Now, you'll see a 6 digit verification code, and a call will be placed to the number you've specified.
    1. Answer the call, and enter the verification code as instructed.
  6. Your verified number is now set up. All Voice Calls places from the AppArmor Alert Unified Notification Platform will be placed from the Verified Number.

Removing A Verified Number

To remove a Verified Number, follow the steps below.

  1. In the Dashboard, click Communications → Alerting Mechanisms → Voice Call (View Details) 
  2. In the Voice Call section, click the Tools tab.
  3. Under Verified Number, click the Remove Verified Number button, and confirm.
  4. Your verified number has been removed. You can call using the default AppArmor number, or add a new verified number using the steps above.
  • No labels