The Mobile Bluelight feature allows users to simultaneously call your security team, and provide their location in real-time. Your security team is able to view the caller's location on the Location Map.
How It Works In The App and Dashboard
- The user enters the "Call (Beacon) Module"
- The user taps "Call Now"
- The user's location is sent to the Dashboard.
- An alert appears on the Dashboard to users with the Location Map permission (Dispatcher).
- The user is prompted to call the associated phone number.
- The Dispatcher can watch the user's location on the location map, and view user details if there is information associated with the User's device ID in the Users table.
How It Works In The Designer
- In the Designer, use the "Call (Beacon)" Module to create a Mobile BlueLight.
- The Beacon URL field should point to https://[dashboardURLCode].apparmor.com/BeaconServer
- The Phone Number field should point to the number specified by the Client.
The "Call (Beacon)" Module can be used for any phone call! See the BCIT app for an example. They've made many of the phone numbers in their app Beacons, and simply named each call a "Call with Location Share".
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