The Email Server tab allows you to configure which email server will be used to send the messages.
The default option is the AppArmor SMTP Server. We recommend that you use this option. We actively monitor the sending reputation of our systems to ensure high delivery rates.
We also recommend that you whitelist the AppArmor SMTP Server with your email provider to ensure optimal performance, and add our SMTP server to your DNS SPF entry.
Alternatively, you can provide your own STMP server details. Our system will authenticate with your server and send the messages. You can provide multiple SMTP account to increase the delivery rate and overcome any your SMTP server account sending limits.
Steps for Configuration
The following fields can be modified in the Dashboard under Communications -> Alerting Mechanisms -> Email (View Details) -> Email Server.
Below are the steps required for configuring the AppArmor SMTP Server.
Fill out the required fields in the AppArmor Dashboard.
The required fields are:
"From Name" (i.e. University College)
"From Email Address Type" (Default or Custom)
"From Email Address" - based on "From Email Address Type"
If Default, no entry required. Auto-populates to "[dashboardURL]@alert.apparmor.com" (i.e. universitycollege@alert.apparmor.com)
If Custom, enter desired from address.
"Reply-To Email Address" (i.e. emergencymanagement@universitycollege.edu)