The Mobile Bluelight feature allows users to simultaneously call your security team, and provide their location in real-time. Your security team is able to view the caller's location on the Location Map.
How It Works
...
The user enters the "Call (Beacon) Module" in the mobile app
The user taps "Call Now" and initates a call to your security team
The user's location is sent to the Dashboard
.An alert appears on the Dashboard to
usersstaff with the Location Map permission
(Dispatcher).- The user is prompted to call the associated phone number.
- The Dispatcher
Your security team can watch the user's location on the location map, and view user details if there is information associated with the User's device ID in the Users table
.
...
Configuring this feature in your mobile app
In the Designer, use the "Call (Beacon)" Module to create a Mobile BlueLight.
The Beacon URL field should point to https://[dashboardURLCode].apparmor.com/BeaconServer
The Phone Number field should point to the number specified by the Client.
| Info |
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| The "Call (Beacon)" Module can be used for any phone call! See the BCIT app for an example. They've made many of the phone numbers in their app Beacons, and simply named each call a "Call with Location Share". |
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