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"From Name" (i.e. University College)
"From Email Address Type" (Default or Custom)
"From Email Address" - based on "From Email Address Type"
If Default, no entry required. Auto-populates to "[dashboardURL]@alert.apparmor.com" (i.e. universitycollege@alert.apparmor.com)
If Custom, enter desired from address.
"Reply-To Email Address" (i.e. emergencymanagement@universitycollege.edu)
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Whitelisting
Adding a whitelist entry for the AppArmor SMTP server will tell your server that mail inbound from AppArmor should be allowed to bypass any spam or content filter rules. You can whitelist either our SMTP Server Host Name "alert.apparmor.com" or our SMTP Server IP Address "168.245.110.178". Please note that our SMTP server IP address will resolve to "o1.alert.apparmor.com" when checked through a reverse DNS lookup.
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Gmail Whitelisting In order to use Google schemas, each "from" address must be whitelisted. Register with Google Once the client's email settings have ben fully configured, and their From address has been decided. Follow these steps (from Google) to get whitelisted!
This needs to be done for every AppArmor Alert email client in order to ensure that schemas will work. |
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Microsoft Receive Connector If you use a Microsoft email system, you might want to consider setting up a Receive Connector for best email performance. Microsoft tends to be very strict on sending limits, but we've had great success with this configuration. Microsoft has documentation on this here. You can use the information above to identify our server. The connector should be configured to force TLS 1.2 connection. |
SPF DNS Entry
This is only required if the "From Email Address" is an organizational email. Not required if you use @alert.apparmor.com email address.
AppArmor maintains a DNS TXT entry formatted to the Sender Policy Framework (SPF) specifications. The entry is listed within our DNS as "spf.apparmor.com". You can add this entry to your existing SPF entry as shown in bold within the sample below:
v=spf1 ip4:111.111.111.111 include:spf.apparmor.com ~all
Please note that DNS entries typically take 48 hours to fully propagate.