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At install, the user is prompted to “allow” your mobile safety app to send it push notifications. The vast majority of users consent. The notifications will also appear regardless of whether or not the app is running. It is an extremely effective form of mass notification.
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There are three sub menu options on the Push Notifications page:
- Send Push Notification - sends a push notification to all the app users
- Notification History - archives previous pushes so that you can review past activity
- Draft Notification - sends push notifications only to users in Draft Push Mode in the app, without sending it to your entire user base
How to send a Push Notification through your online dashboard:
- First, sign into your dashboard using your credentials.
- Then, on the left hand side of the screen is , click on the "Communications" tab, and then click on the “Push Notifications” button. Click it.
- The button will then reveal two sub menu options: Send a push notification and push notifications log.
- The log simply archives previous pushes so that you can review past activity..
- For this example, we want to send a push notification, so click “send a push notification”We’re then taken to the main the tab should already have “Send a Push Notification” selected.
- On this push notification page. You’ll notice three tabs:
Sample
This is where you can see what a push notification looks like to a user.
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- , you’ll notice four fields:
Canned Push Notifications
This is where you can create push notifications in advance and make it easier to “load” in the event of an emergency
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Push
This is where you create a new push notification on the spot.
Let’s first create a canned push notification:
- Click the “canned” tab.
- Once there, you’ll see four fields:
Canned Push Notification drop down list
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Canned Push Notification Name
This is the internal name of the push notification; the user will NOT see this name.
Title
This is the heading which the user WILL see so name it carefully.
Notification Text
This is the body of the push notification message. This is where you’ll want to put the content of your push.
In your push text you can insert quite a few things, including map URLs, links to videos, and other important information.
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NOTE: there is a 120 character limit and
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any URLs must be fully qualified; that is, they must have the “http
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Once you have the all the fields complete, it’s time to save the canned message:
- Do that by clicking the save button.
- You’ve now saved the push and can access it later in the Canned Push Notification Drop down list.
- Let's finish this off by sending this saved push.
To send the push:
- First, we need to load it. We can do this by clicking the “load” button.
- Your push is now automatically loaded and you’ve been moved to the “Push” tab.
- Press the “Send Push Notification”
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Notification Sound
This is where you can choose the sound that is associated with the push notification when it's sent out. You can choose from the following sound level options: Default, High, Medium, or Low.
- Please fill out the above-mentioned fields accordingly.
- When you're done, press the red “Launch” button to send your push.
- You will be prompted by your browser to ensure that you want to send this push – click yes.
- And voila, you’ve sent your push notification!
How to create a Canned Push Notification:
- Follow the same steps as "How to send a Push Notification through your online dashboard" above, BUT instead of clicking the red "Launch" button, click on the red "Canned Actions" button instead.
- The Canned Actions button will produce the following dropdown fields: Save As, Save Changes, and Remove.
- You will want to click on the "Save As" option from the dropdown list to save the canned response you have just created.
- Once you do that, a pop-up will appear on the page asking you to give a name for the Canned Push you just created.
- Click "Save" once you're done naming the new Canned Push.
- You’ve now saved the push and can access it later in the Canned Push Notification Drop down list.
Canned Push Notification drop down list
This identifies what pushes you’ve already created and saved using this tool.
Canned Push Notification Name
This is the internal name of the push notification; the user will NOT see this name.
NOTE: You don’t always have to create a “canned push” “Canned Push” to send a push notification. You can simply go to this push Send Push Notification tab and send a push at any time.
How to send a Draft Push Notification:
Firstly, you will want to put you app in Draft Push Mode. This will allow you to send and receive push notifications to your app without sending to your entire user base.
To enter Draft Push Mode in the app:
- Open the app.
- Go To "About/Preferences"
- Open "Notification Settings"
- Your push notifications should be "Enabled". Below the button that says "Disable Notifications", you'll see a version code, usually in this format: X.XX.XXX.XXXX (numeric)
- Tap the version code 7 times, and enter your draft password (ask your Project Manager or our Support Team for this password if you don't already know it)
- You are now subscribed to Draft Notifications.
You can now send Draft Notifications from the Push Notification section, and choosing "Draft Notification":
If you ever have any questions do not hesitate to reach out to us at support@apparmor.com