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However, customers who are enrolled in the Premium Support plan can continue to access support after-hours and during observed holidays for Business Critical (Priority 1) issues.
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| Holiday | Date |
|---|---|
| New Year's Day | Jan 1 or observed. |
| Family Day | 3rd Monday of February. |
| Good Friday | Varies by year. |
| Victoria Day | Monday preceding May 25. |
| Canada Day | Monday after July 1. |
| Civic Holiday | First Monday in August. |
| Labour Day | First Monday in September. |
| Canadian Thanksgiving | Second Monday in October. |
| Christmas Day | December 25. |
| Boxing Day | December 26. |
Anti-Harassment Policy
In order to comply with labor laws, AppArmor reserves the right to refuse support to any customers who engage in conduct that could be identified as harassment.